Tatabet Privacy Policy

Tatabet is a trusted online gaming and Sports Betting platform in Bangladesh. We believe every user has the right to full control over their personal data. This Privacy Policy clearly explains what data Tatabet collects, why we collect it, how we keep it secure, and how you can manage it.

This policy applies to all Tatabet services — including the website, mobile app, and customer support. By using Tatabet, you agree to this Privacy Policy. We strongly recommend reading it carefully from start to finish.

We collect various types of information when you register and use Tatabet's services. Each piece of data is collected for a specific reason and is used solely to improve the quality of our services.

Tatabet uses the data it collects solely to provide you with a better experience and to keep the platform secure. Details are outlined below.

• To verify your identity and keep your account secure.
• To process deposits and withdrawals and to maintain transaction records.
• To send bonuses, promotions, and personalized offers — only with your consent.
• To detect and resolve technical issues on the platform.
• To prevent fraudulent activity and money laundering.
• To comply with applicable laws and regulations in Bangladesh.
• To improve the quality of our customer support services.
• To ensure the security and stability of the platform.

Tatabet is committed to keeping your information confidential. However, in certain limited circumstances, sharing specific data with designated parties may be necessary.

• Payment service providers: Solely to process transactions with bKash, Nagad, Rocket, or your bank.
• Identity verification agencies: As part of the KYC (Know Your Customer) process.
• Legal Authorities: Under court order or legal obligation — only the minimum necessary information is disclosed.
• Technical Service Providers: Server hosting and cybersecurity companies — bound by strict confidentiality agreements.
• Fraud prevention agencies: Used to a limited extent to detect fraudulent activity.

Tatabet uses cookies and similar technologies on its website and app to make your experience smoother and more personalized.

• Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics cookies: To understand which pages are most visited — on a fully anonymized basis.
• Marketing cookies: To show relevant promotions — you can disable this in your browser settings.

Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect the proper functioning of the site.

Tatabet employs industry-leading technical and administrative safeguards to protect your data. Our security framework is outlined below.

• 256-bit SSL/TLS encryption is used for all data transmission.
• Stored sensitive data is protected with AES-256 encryption.
• Direct server access is restricted to authorized personnel only.
• Regular security audits and penetration testing are conducted.
• Automatic alerts and account lockout are in place for suspicious login attempts.
• Two-factor authentication (2FA) is available to all users.

Tatabet retains your data only for as long as needed to provide our services or meet legal obligations. Any data no longer required is securely and routinely deleted.

• Active account: All data is retained for the duration your account remains active.
• Closed account: Up to 5 years after account closure — as required by law.
• Financial Transaction Records: Minimum 7 years — as required by the regulatory authority.
• Support conversations: 2 years from the date of resolution.
• Cookie & Session Data: After the session ends, or a maximum of 1 year.

Every Tatabet user has clear rights over their own data. We fully respect and uphold these rights.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

Tatabet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at registration.
• If a minor's account is detected, it is immediately suspended and all associated data is deleted.
• Parents can report suspicious accounts to us directly.

Tatabet may update this Privacy Policy from time to time. Users will be notified in advance of any significant changes.

• You will be notified of major changes via email or platform notification.
• The date of any update will always be indicated at the top of the page.
• Continued use of Tatabet after any changes takes effect constitutes your acceptance of the updated policy.
• If you do not agree to major changes, you may request to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our data protection team.

We typically respond within 24 hours. Complex requests may take up to 30 business days.